We offer comprehensive customer care that enhances your brand value. We handle around 29200 calls on a monthly basis which includes services such as, verification calls, welcome calls, after sales services, issues resolving calls, etc.
A hi-tech set up which is capable of handling
We function as a seamless extension to your business with our comprehensive inbound and outbound call support to enhance your relationship with your customer. We ensure that our customer service representatives are well trained in communication skills, industry knowledge and customer service.
Grievance ManagementOur customer care executives are well-trained in handling any sensitive situation and grievance, as well as are capable of resolving any complaints smoothly while safeguarding the reputation of your business.
Pre and post-sales SupportWe provide assistance in lead generation, inquiry handling, appointment handling, knowledge support, upgrade and re-sale support, returns and refunds support, warranty-related queries, and much more.
Order Processing ServicesBe it addressing customer queries or processing the diverse variety of orders of your customers within short deadlines, our skilled team will take care of everything by streamlining your order processing in order to create a high customer satisfaction index.
“We can confidently say that whenever we are communicating with customers that have come through QASPL’s systems, the quality of the interaction that the customer has experienced is quite delightfully different; and for us that speaks a lot about the kind of quality of people in the back-end support system representing UNICEF India.
“QASPL reaches out to quality consumers and has a strong backbone of experience in connecting with customers door to door.
“QASPL’s wide reach of network marketing companies combined with their state-of-the-art back-office operations facility makes it a perfect solution for high quality customer service and large volumes of applications for processing.
“I have been working with the QAS team for more than 12 years now, and I cannot thank or appreciate them enough for their invaluable contribution.
“As much as a movie’s success depends on its onscreen characters; the off-screen artists play an equally important part.
“Working with QAS operations team over past couple of years has made a significant difference to the business wherein work has become so easy.
“The work done for us by the QASPL team has made a significant difference to our Individual Giving fundraising in India, thanks to their focus on attracting new supporters and offering excellent donor care.
“To run a business, you need a lot of departments who specialise in something or the other.
“QAS as a company has gone out of its way to aid me as an entrepreneur in the smooth and oiled running of my enterprise nationally.
“It’s been 4 years since I have been associated with QASPL, and I would like to thank the entire team for having everything set up for me to run a risk free business.
“It is very important to provide a good customer service.
“Running a business without QAS team would not have not been possible for me; that’s how big a difference they make.
“Landmark global have been associated with QASPL from 10 years.
“I am associated with QASPL for 21 yrs, they have been a fantastic support system all these yrs.
“It gives me great pleasure to be working at QASPL.
“What an amazing experience it has been to work for QASPL since the beginning! Working in this organisation has helped nurture my knowledge and has enhanced my personality, along with an understanding of how to react, respond, and look at any situation, problem, or case effectively.
“I have been with QASPL for the last 13 years.
“QASPL is not an agency but a strong partner for Save the Children.
