“As much as a movie’s success depends on its onscreen characters; the off-screen artists play an equally important part.
Services
QAS Contact Center
Services
We offer comprehensive customer care that enhances your brand value. We handle around 29200 calls on a monthly basis which includes services such as, verification calls, welcome calls, after sales services, issues resolving calls, etc.
A hi-tech set up which is capable of handling
- Outgoing and incoming customer call centre services
- Quality assurance checks
- Pre and post-sales support
- Order processing services
We function as a seamless extension to your business with our comprehensive inbound and outbound call support to enhance your relationship with your customer. We ensure that our customer service representatives are well trained in communication skills, industry knowledge and customer service.
Grievance ManagementOur customer care executives are well-trained in handling any sensitive situation and grievance, as well as are capable of resolving any complaints smoothly while safeguarding the reputation of your business.
Pre and post-sales SupportWe provide assistance in lead generation, inquiry handling, appointment handling, knowledge support, upgrade and re-sale support, returns and refunds support, warranty-related queries, and much more.
Order Processing ServicesBe it addressing customer queries or processing the diverse variety of orders of your customers within short deadlines, our skilled team will take care of everything by streamlining your order processing in order to create a high customer satisfaction index.
What Clients Say
Testimonial
“Working with QAS operations team over past couple of years has made a significant difference to the business wherein work has become so easy.
Sahil Gupta
Solitaire“The work done for us by the QASPL team has made a significant difference to our Individual Giving fundraising in India, thanks to their focus on attracting new supporters and offering excellent donor care.
Althaf S
Fund Raising Officer – Unicef India“To run a business, you need a lot of departments who specialise in something or the other.
Yash Pandya
Kop Inc“QAS as a company has gone out of its way to aid me as an entrepreneur in the smooth and oiled running of my enterprise nationally.
Arun Bhatt
Illuminati“Landmark global have been associated with QASPL from 10 years.
Hanumantharao
Landmark Global“I am associated with QASPL for 21 yrs, they have been a fantastic support system all these yrs.
Kishore Tarachandani
Pioneers Organisation“It gives me great pleasure to be working at QASPL.
Manish Rane
Manager - Administration-Facility-Procurement“What an amazing experience it has been to work for QASPL since the beginning! Working in this organisation has helped nurture my knowledge and has enhanced my personality, along with an understanding of how to react, respond, and look at any situation, problem, or case effectively.
Manoj Tiwari
Senior Admin“I have been with QASPL for the last 13 years.
Smita Bhave
Manager- Internal Audit Operations
“QASPL is not an agency but a strong partner for Save the Children.
Jyoti Gandhi
Deputy Director – Individual Giving, Save the Children, India
