Services

QAS Contact Center

Services

We offer comprehensive customer care that enhances your brand value. We handle around 29200 calls on a monthly basis which includes services such as, verification calls, welcome calls, after sales services, issues resolving calls, etc.

A hi-tech set up which is capable of handling

  • Outgoing and incoming customer call centre services
  • Quality assurance checks
  • Pre and post-sales support
  • Order processing services
Customer Service Calls

We function as a seamless extension to your business with our comprehensive inbound and outbound call support to enhance your relationship with your customer. We ensure that our customer service representatives are well trained in communication skills, industry knowledge and customer service.

Grievance Management

Our customer care executives are well-trained in handling any sensitive situation and grievance, as well as are capable of resolving any complaints smoothly while safeguarding the reputation of your business.

Pre and post-sales Support

We provide assistance in lead generation, inquiry handling, appointment handling, knowledge support, upgrade and re-sale support, returns and refunds support, warranty-related queries, and much more.

Order Processing Services

Be it addressing customer queries or processing the diverse variety of orders of your customers within short deadlines, our skilled team will take care of everything by streamlining your order processing in order to create a high customer satisfaction index.

What our clients have to say

Testimonial